Slots and providers
We offer thousands of slots and add new slots each month. Our named providers include Play'n GO, NetEnt, Red Tiger, Microgaming and Yggdrasil.
Platin Casino Online
At Platin Casino, our online casino brings slots, live dealers, table games and a sportsbook together in one place. New players can start with a welcome package spread over their first four deposits.
Platin Casino Games
Live and table play
Our live casino has live dealers and live chat, so you can interact with dealers and other players. Our table games include poker, roulette, blackjack and baccarat, with classic and modern blackjack variants. We also offer a selection of video poker titles.
Try games first
You can try most games with play money before registration. Winnings from this mode cannot be withdrawn.
Devices and home-screen access
Our HTML5 games run in an up-to-date browser on desktop, mobile or tablet. For our web app on Android, open the browser menu and choose Add to Home screen. On iPhone, use Share in Safari, choose Add to Home Screen and confirm Add.
Players from Canada cannot play NYX games, and some games may be unavailable in some places because of provider rules.
Welcome Package
Our welcome bonus for new players totals up to $3,000 plus 200 free spins across the first four deposits.
First Deposit Bonus
Get 100% up to $500 plus 200 free spins with bonus code PLATIN1.
Second Deposit Bonus
Get 100% up to $500 with bonus code PLATIN2.
Third Deposit Bonus
Get 50% up to $1,000 with bonus code PLATIN3.
Fourth Deposit Bonus
Get 50% up to $1,000 with bonus code PLATIN4.
Shared package conditions
Each of the four deposit bonuses requires a minimum deposit of 20 EUR or the currency equivalent. You must wager 40x the bonus or free spins amount. The bonuses remain active for 7 days, and the maximum cashout from each deposit bonus is 5,000 EUR or the currency equivalent.
The welcome spins are for Gates of Olympus and arrive as 50 a day over 4 days. This part requires a minimum deposit of 30 EUR or the currency equivalent and wagering of at least 1x the deposit. The maximum win is 200 EUR or the currency equivalent.
Weekly Promotions and Jackpots
Thursday Booster
Our Thursday Booster is 50% up to $250 with code THURSDAY, and it applies to every deposit you make on a Thursday. Each qualifying deposit starts at 20 EUR or the currency equivalent, and you wager the bonus 40 times before it can be withdrawn. Cashouts from it stop at 2,500 EUR or the currency equivalent, and the bonus stays active for 7 days. It opens once you have claimed every Welcome Package bonus or made at least 4 deposits.
Sunday Funday
Our Sunday Funday offers up to 200 free spins with code SUNDAY. A deposit of €20 or the currency equivalent brings 20 spins, €50 brings 70 and €100 brings 200. You can claim only one of these offers.
You have 48 hours to complete 40x wagering on the received bonus. Wins from these spins are capped at 200 EUR or the currency equivalent. Sunday Funday runs on Sundays from 00:01 to 23:59 UTC, and you can join after finishing the Welcome Package or after 4 earlier deposits.
Platincasino Jackpots
Platincasino Jackpots has progressive levels named Major, Grand and Prime Network. You join automatically with a real-money stake of at least €1 or the equivalent in your currency per round in a marked game. Starting amounts are €50 for Major, €500 for Grand and €100,000 for Prime Network.
The winner is picked at random and must activate the prize within 7 days. We then credit it to the real-money balance with no wagering requirement.
Tournaments
We run tournaments on slots, blackjack, roulette and poker where you compete with other players for rewards.
PlatinClub VIP Program
Our PlatinClub VIP program links status to deposits, verification and account activity. Each welcome gift is granted once when you first reach its status.
| Status | Qualification and duration | Benefits |
|---|---|---|
| Bronze | Starts after your first deposit and is lifelong | 5 free spins on Book of the Fallen |
| Silver | Starts after at least two deposits and lasts while you stay with us | 10 free spins on Book of the Fallen |
| Gold | Lifetime status from €1,350 in total deposits | €5 bonus money with 25x wagering, 20 free spins on Book of the Fallen and 20 free games per active week |
| Platinum | Requires a verified account and at least €1,000 in deposits in the recent month, starts the next day, lasts until month-end and must be requalified monthly. It is unavailable in the month of your first-ever deposit | €25 bonus money with 15x wagering and 10% weekly cashback |
Black status is available only by personal invitation from our team. Closing your account ends your PlatinClub status and benefits, and that status does not transfer to a new account.
Bonus Rules
Activation and eligibility
You may have one bonus at a time, and deposit bonuses cannot be combined. Each offer is limited to one per person and family, home address, email, IP address, phone number, account, card or e-wallet number, payment account and device.
Balance order and withdrawals
You play real money first and then bonus money. If the bonus balance is lost, the offer ends. Winnings from it become withdrawable after all wagering is complete.
If you withdraw your deposit before completing wagering, the bonus and its winnings are void and any remaining funds are paid to you. You may cancel or refuse any bonus while keeping your own funds.
Eligible games and bets
Bonus money is for slots. Slots count 100% toward wagering, other games count 0%, and bonus play is unavailable in some named slots and in all jackpot slots. Unless a specific offer states otherwise, the maximum bet while wagering is 8 CAD, including doubled bets after a round and purchased bonus rounds.
A bonus is cancelled automatically when the balance tied to it reaches 0.05 CAD or less. Funds from other deposits or offers remain separate.
No deposit bonus limits
Before your first deposit, winnings from this type of bonus or its free spins are capped at €200. After you have deposited, bonus winnings are capped at €5,000 once wagering is complete, while free-spin winnings are capped at €300. Anything above a cap, including later gains from it, is forfeited.
PlatinClub wagering for this offer type is 75x for Bronze, 50x for Silver, 25x for Gold and 15x for Platinum.
Play sequence and crediting
Delaying a game round, free-spin feature or bonus feature until wagering ends is prohibited. Making a new deposit while one of those features remains available is also prohibited. We credit bonuses using UTC time.
Sports Betting
Alongside our casino, we run a sportsbook. Your Game History includes both sportsbook and casino play.
Deposits
Making a deposit
Open Deposit in your profile, choose a method and amount, and enter a bonus code there. After payment confirmation, your money and any bonus appear almost immediately.
Timing and currencies
E-wallet and card deposits are usually credited immediately, while bank transfers and similar methods can take longer. You can play in EUR, USD and CAD. Minimum and maximum deposit amounts depend on the chosen method.
Fees and account ownership
Registering, depositing and withdrawing are free of hidden fees. Use payment details in your own name. Third-party payment accounts are prohibited and can lead to winnings being voided.
A failed deposit takes no money and leaves no transaction on your bank statement.
Withdrawals
Eligibility and route
You can withdraw when you have enough funds and have wagered your last deposit. We hold payments until the connected deposits are sufficiently wagered.
Options depend on your country and deposit method, and you generally use the method of your last deposit.
Processing and limits
After account and payment-method verification, our staff process a withdrawal as soon as possible. Your bank usually takes 1 to 3 banking days to credit it.
The maximum withdrawal is €7,500 per week and €15,000 per month unless the terms of a specific promotion say otherwise. Higher VIP exceptions may be made at our sole discretion. Platincasino Jackpots wins follow our usual withdrawal limits.
Card routing and contact
After card deposits, we may return withdrawals up to the deposited total to the card and pay any excess through another available method. If we cannot reach you by email or phone within two weeks of a withdrawal request, your account will be locked because verification was not completed.
Account and Verification
Account basics
You must be at least 18 to play, and we may ask for proof of identity. You may have one account. A duplicate account leads to cancelled payments, closed accounts and reclaimed bonuses or winnings.
Registration is free. You can sign in with Facebook using a valid active Facebook account. Keep your password private. Do not transfer account access to anyone else.
Documents
Verification may require a passport, identity card or driver's licence, proof of address no older than 3 months and proof of payment. For card verification, provide front and back images with the middle 8 digits and CVC covered, leaving the first and last 4 digits visible.
For an e-wallet such as Skrill or Neteller, provide a profile screenshot showing the account ID, name and URL. Upload the files from Verifications in your profile. We may require a video call or a call to your account phone number as part of verification.
Dormant accounts
Your account becomes dormant once 12 consecutive months pass after your last sign-in or sign-out. While it has a positive balance, we may charge a monthly administrative fee of at least 25 EUR until reactivation or a zero balance.
Responsible Gambling
We treat gaming as entertainment with respect for social, professional and family obligations. It must never interfere with them. If you spend more than you can afford or gaming affects your daily routine, set personal limits or choose self-exclusion.
You can request these controls through live chat or email. Parents can use special software to help protect children from access to gaming services.
Customer Support
Reach a live-chat agent through the chat button from 9am to 12am. Email us at [email protected].
We confirm receipt of a complaint within 24 hours. After investigating it, we send the result by email together with the resolution.
FAQ
What happens if a game stops mid-round?
The round is saved in most cases, and restarting the game usually returns you to it. If a win remains unpaid, contact support with a screenshot so we can investigate.
What should I do if a confirmed deposit is missing?
Send support a screenshot showing the amount, date, time and transaction ID.
Where can I see my bonus history?
Open My Bonuses and choose See bonuses history.
How are game results decided?
Game providers control the mathematics and logic, and a random number generator calculates every round.
How quickly is a refund handled and when can I ask?
Ask for a refund within 24 hours of the transaction, or within 30 calendar days if someone else accessed your account. Refund payouts are generally processed in 5 to 7 banking days.